With the men's team down by three players, Chef Ramsay has told the women that they must pick a volunteer to switch groups and don a blue chef's jacket. The men are angry that Chef Ramsay thinks they need help, except for Paul, who is prepared to embrace the female chef with open arms.
The women convene, and Amanda hopes to split up the drama swirling between Carrie and Elise, fearing it will be the downfall of the Red Team. Both Natalie and Jamie are willing to go, but they decide to stay with the women and let Carrie join the men.
The competitors retire for a peaceful night's sleep, but they get a rude awakening the next morning when a gang of clowns wakes them to a circus in their dorm rooms. The contestants rush down to the kitchen, and sous chef Scott tells them that Chef Ramsay thinks they cook like clowns, so they "might as well be woken up by a bunch of clowns."
Gordon emerges and asks which of the women has volunteered to switch teams. But when Carrie announces that she's agreed to join the men, Chef Ramsay makes his own switch and sends Natalie instead. Natalie is happy with the move, because she feels that this is a sign their mentor knows she can step up. Of the men, Will seems most resistant to having a new teammate.
The clowns enter the dining room, followed by a group of children who will be the afternoon diners in "Hell's Kitchen." Chef Ramsay declares that the first team to feed the hungry crowd will win the challenge. In this "Mommy and Me" challenge, the chefs must serve pasta and chicken quesadillas to 50 children. Once the kids have been served, the contestants must then prepare 50 panini sandwiches for the mothers.
Both teams get off to a fast start, and within 20 minutes each kitchen has fed half of the hungry children. But when Jamie tries to serve burned quesadillas, Chef Ramsay calls the ladies together and reprimands them: "Would you serve that to your baby?"
Natalie is helping the Blue Team communicate better. Thirty minutes into service, the teams are virtually tied, having served all of the children in the dining room. The two kitchens now race to feed the mothers. While the women waste time arguing, the Blue Team takes the lead, thanks to their newfound chemistry, and they win the Teamwork Challenge. Even Will has to admit that Natalie is a "rock star."
Chef Ramsay tells the Blue Team that they've won a day full of surprises: they get a trip to Medieval Times, while the Red Team members are forced to stay behind and clean up the filthy dining room. Things turn worse for the women left behind, when they realize that they also have to assemble a playground for the upcoming Family Night dinner service.
After a long day, both teams retreat to the dormitories to plan the next day's service. Natalie instructs the men to make lists for every station, encouraging them to be organized and communicate. The women strategize about how to deal with Carrie, who overhears them and starts an argument with Jamie.
The next day the teams begin their prep. Everything is going smoothly in the Blue Kitchen, but the Red Team women are barely speaking to each other. Chef Ramsay has dispatched Chino and Gina to work the front of the house and assist James in the dining room for the busiest night of the "Hell's Kitchen" season.
In order to accommodate the younger diners, Chef Ramsay has added a kids menu that includes chicken tenders, burgers, and spaghetti. Each table will also be served a welcoming Margherita pizza.
Elise gets the Red Kitchen off to a good start when Chef Ramsay compliments her pizza, but the Blue Team is at a dead stop waiting for Chino to bring them their first ticket. Jonathan finally gets the first pizza going, while Krupa prepares what Gordon describes as a delicious risotto.
Appetizers fly out of the Red Kitchen, but Tommy struggles on the station for the Blue Team. The women lose momentum with Carrie and Jennifer on meat, and Chef Ramsay gathers them together after he notices the multiple mistakes they've made on their first entrée ticket.
As the men move on to the main course, Will starts to bark orders to the other men, and Tommy admits that he needs the extra help from his teammate. Natalie stumbles when her Wellingtons come out raw. And Amanda can't seem to keep it together on the fish station, causing major delays in the Red Kitchen. Chef Ramsay tells her to fight back and "get some dignity."
Natalie finds her groove on the meat station for the Blue Team, but the women continue to lag behind. Carrie's raw lamb dish is the last straw for Chef Ramsay, and he orders Gina to take the women out to the dining room to apologize to every single table. When they return, Gordon sends them out of the kitchen and back to the dorms.
The women point fingers to choose two members to nominate for elimination. In the meantime, the Blue Team completes their first dinner service, feeding their tables and the Red Team's as well.
Gordon doesn't give the women a chance to announce their choices for elimination. He selects Jennifer, Carrie, and Amanda as the three candidates to potentially be cut from the competition. After each cook pleads her case, Chef Ramsay tells Amanda to step forward and relinquish her jacket.