Situated forty-five minutes from Manhattan, Tuckahoe is a wealthy town in New York. The Olde Stone Mill was established six years ago when owner Dean converted a mill into a restaurant. He did all the carpentry and construction himself. Yet the place is empty. Michael the chef has lost his passion for cooking. The staff doesn’t even want to eat there. With an assisted-living home next door, the customer base is mostly elderly.

Gordon arrives on motorcycle and is impressed with the exterior of the mill even though he can’t find it because there’s no sign. After meeting the staff, he sits down to eat. The waiter assures him that the crab cakes are fresh. He also orders shrimp, chopped salad, risotto and tilapia. Gordon notes that the waiter is unabashed about chewing gum.

When he is served the crab cake, Gordon is perplexed by a sour mayonnaise flavor. The shrimps are deep fried in filo dough, and Chef Ramsay does not understand why this dish is popular. He then makes fun of the chopped salad in the shape of an upside-down ice cream cone. Dean is not happy by the slight. As for the salad’s taste? “Please don’t make me eat any more of this sh**,” Gordon says.

The tilapia is served in the paper, and he laughs that it looks like “sh** in a bag.” Not even the risotto dish is right. “When a restaurant can’t cook a simple mushroom risotto dish, it’s a big worry,” Gordon sighs.

Gordon consults with Dean about the dishes. Dean explains that the crab cake is made with canned fish even though the waiter said otherwise. Gordon makes Dean taste everything he was just served. “Honestly, your food’s crap,” he tells him. Dean is angry, but doesn’t let it show.

Gordon sits down with Dean and his wife Barbara for a heart-to-heart. Barbara is willingly kept in the dark about their financial situation. She’d rather be ignorant than be hurt by the truth. Dean confesses that he is currently in debt for half a million dollars. Barbara starts to cry.

Gordon observes that night’s dinner service. Since it is Saturday, it’s busy. Chef Michael is frustrated as the kitchen becomes busy. He complains to Gordon that he’s alone in there. Dean and manager Tom only work the front of the house. An hour into service, and the overly-embellished dishes finally emerge from the kitchen. Tom remarks to Gordon that they serve things like calamari in a huge martini glass so that the presentation masks the fact that the food “sucks.”