Frequently Asked Questions / FOX Links

• What is the OFFICIAL MID-SEASON/SPRING FOX 2012-13 Network Primetime Schedule?

  Answer

  Answer:

  FOX 2012-2013 MID-SEASON/SPRING PRIMETIME SCHEDULE (as of 01/31/13):

   

  MONDAY

  8:00-9:00PM             BONES

  9:00-10:00PM           THE FOLLOWING (new)

   

  TUESDAY

  8:00-9:00PM             HELL'S KITCHEN (PREMIERES TUE 3/12/13)

  9:00-9:30PM             NEW GIRL

  9:30-10:00PM           THE MINDY PROJECT

   

  WEDNESDAY

  8:00-10:00PM           AMERICAN IDOL - Performance Shows

   

  THURSDAY

  8:00-9:00PM             AMERICAN IDOL Results Shows

  9:00-10:00PM           GLEE

   

  FRIDAY

  8:00-9:00PM             KITCHEN NIGHTMARES

  9:00-10:00PM           TOUCH (2-HR PREMIERE-FRI 2/8/13)

   

  SATURDAY

  8:00-8:30PM             COPS-1

  8:30-9:00PM             COPS-2

  8:00-8:30PM             THE FOLLOWING (Encores)  (PREMIERES SAT 2/9/13)

              FOX SPORTS SATURDAY returns in Spring '13.

  11:00PM-12:00MID   HELL'S KITCHEN (last season Encores)  (PREMIERES SAT 2/2/13)

  12:00MID-12:30AM   30 SECONDS TO FAME

              ANIMATION DOMINATION HIGH-DEF (new) will join late-night in JULY '13.

   

  SUNDAY

  7:00-7:30PM             ANIMATION DOMINATION (encores)

  7:30-8:00PM             THE CLEVELAND SHOW

  8:00-8:30PM             THE SIMPSONS

  8:30-9:00PM             BOB’S BURGERS

  9:00-9:30PM             FAMILY GUY

  9:30-10:00PM           AMERICAN DAD

   

   

  FOX 2012-2013 PRIMETIME SCHEDULE

  NEW SERIES SYNOPSES

   

  The following new drama on FOX:

   

  THE FOLLOWING

  THE FBI estimates there are currently over 300 active serial killers in the United States. What would happen if these killers had a way of communicating and connecting with each other? What if they were able to work together and form alliances across the country? What if one brilliant psychotic serial killer was able to bring them all together and activate a following? Welcome to THE FOLLOWING, the terrifying new thriller from creator/executive producer Kevin Williamson (“The Vampire Diaries,” “Dawson’s Creek,” the “Scream” franchise). When notorious serial killer JOE CARROLL (James Purefoy, “Rome”) escapes from death row and embarks on a new killing spree, the FBI calls former agent RYAN HARDY (Emmy-nominated actor Kevin Bacon, “X-Men: First Class”) to consult on the case. Having since withdrawn from the public eye, Hardy was responsible for Carroll’s capture nine years ago, after Carroll murdered 14 female students on the Virginia college campus where he taught literature. Hardy is a walking textbook of all-things Carroll. He knows him better than anyone; he is perhaps Carroll’s only psychological and intellectual match. But the Ryan Hardy who broke the Carroll case years ago isn’t the same man today. Wounded both physically and mentally by his previous pursuit of this serial killer, it’s been a long time since Hardy has been in the field. This investigation is his redemption, his call to action. In contrast to nine years ago, Hardy isn’t calling the shots on this case. He works closely with an FBI team, which includes all-business and tough-as-nails JENNIFER MASON (Jeananne Goossen, “The Vow,” ALCATRAZ) and young, razor-sharp MIKE WESTON (Shawn Ashmore, “X-Men”).

  The team considers Hardy to be more of a liability than an asset. But Hardy proves his worth when he uncovers that Carroll was covertly communicating with a network of killers in the outside world. It quickly becomes obvious that he has more planned than just a prison escape, and there’s no telling how many additional killers are out there. The FBI’s investigation leads Hardy to CLAIRE MATTHEWS (Natalie Zea, “Justified”), Carroll’s ex-wife and mother of the criminal’s 10-year-old son, JOEY (newcomer Kyle Catlett). Close during Hardy’s initial investigation, Hardy turns to Claire for insight into Carroll’s next move. The tension rises when Carroll’s accomplices kidnap his intended last victim from nine years ago. Hardy becomes ever more determined to end Carroll’s game when he realizes that this psychopath intends to finish what he started. The thriller will follow Hardy and the FBI as they are challenged with the ever-growing web of murder around them, masterminded by the devious Carroll, who dreams of writing a novel with Hardy as his protagonist. The reinvigorated Hardy will get a second chance to capture Carroll, as he’s faced with not one but a cult of serial killers.

   

  PRODUCTION COMPANIES: Warner Bros. Television, Outerbanks Entertainment, Bonanza Productions Inc.

  CREATOR/WRITER/EXECUTIVE PRODUCER: Kevin Williamson

  EXECUTIVE PRODUCER/DIRECTOR: Marcos Siega

  CAST: Kevin Bacon as Ryan Hardy, James Purefoy as Joe Carroll, Jeananne Goossen as Agent Jennifer Mason, Natalie Zea as Claire Matthews, Kyle Catlett as Joey Matthews, Shawn Ashmore as Agent Weston, Valorie Curry as Denise, Adan Canto as Billy Thomas, Nico Tortorella as Will Wilson

   

• What is coming up on FOX later in 2013?

  Answer

  Answer:

  Summer '13 series:

  MASTERCHEF - returns SUMMER '13 for 4th Seas

  SO YOU THINK YOU CAN DANCE - returns SUMMER '13 for 10th Seas

   

  Later:

  GOODWIN GAMES - new comedy premieres sometime in mid-2013

  HOTEL HELL - returns later in 2013 for 2nd Seas

  THE X-FACTOR - has been renewed for a 3rd Season and will be back in FALL 2013

   

• How do I vote via the X-FACTOR App?

  Answer

  Answer:

  For now, in order to vote via the APP, you must have an ANDROID phone (not an iPhone) and you must have VERIZON service (not AT&T or Sprint or T-Mobile, etc).

   

  There are other ways to vote - by phone, text, online via Facebook...

   

  If you DO have an Android phone AND you have Verizon Service: To vote, select Vote in the navigation menu within The X Factor USA app on your Verizon Android device. The navigation menu can be found be touching the three lines at the top left of the app.
• I hear this new "narration" on some shows - what is it / how does it go away?

  Answer

  We have added AUDIO DESCRIPTION FOR THE BLIND to many of our shows on the SAP Audio Channel - this code is listed in all show listings with the "AD" code

   

  Right now: HOTEL HELL, HELL'S KITCHEN, MASTERCHEF, AMERICAN DAD, CLEVELAND SHOW, THE SIMPSONS, BOB'S BURGERS & FAMILY GUY, GLEE, BONES, THE FOLLOWING, NEW GIRL & KITCHEN NIGHTMARES are on board - and more will be added as the year progresses

   

  If you are hearing this but don't want to, you have your TV Audio set incorrectly.

   

  Your audio channel is set on SAP instead of STEREO or MAIN.

   

  We provide a service for select shows to the entire country with a Second Audio Program (SAP) which offers shows in SPANISH as well as (sometimes) AUDIO DESCRIPTIONS FOR THE BLIND.  Your TV has probably been on the wrong audio channel all along.  Most shows and ads have not yet provided this service yet so you haven't noticed the problem before.

   

  Go to your TV remote and push the AUDIO INPUT button or the MENU button and then the AUDIO INPUT button.  Change your Audio Channel to STEREO or MAIN.  You will then hear English again and/or you won't hear those narrations again!!!

   

• The scores on FOX Sporting Events are getting chopped off on my TV? What can I do about it?

  Answer

  Thank you very much for bringing this problem to our attention.  First of all, let us apologize for any difficulty you may have had.  The signal leaving the FOX Network Center has not exhibited the problem you describe.  

  If you're watching Fox in HD, you should see the entire widescreen picture, where scoring information would be in the upper left of the frame, out of the way of the action on the screen. If you're watching on an older TV (in standard-definition), you should still see the entire picture, score and all, in a widescreen 'letterbox' format (where there are black bands at the top and bottom of the screen, just like a widescreen movie).
  
  If you're not seeing it this way, there may be an issue with the way your CABLE or SATELLITE provider is converting our high-definition signal.  We have sent them instructions on how to present the standard-definition picture to you, but they may not be doing so.  We need to ask them to implement the AFD setting in their system.
  
  In order for us to see where there might be a technical problem, would you be so kind as to email us via the ASKFOX button on this page with the following additional details:
  
  Your City:
  Your Fox Station:
  Your Zip Code:
  Actual Channel Tuned to:
  Cable or Satellite or Antenna?:
  --If cable or satellite, your provider?
  Type of Set Top Box Used (Name and Model if available):
  Are there other times when the problem happens (like during another show or during local news)?:
  
  We truly appreciate you bringing this  issue to our attention.

• What if I miss a show? Can I watch on-line or can I get VHS tapes, DVDs or electronic copies (via streaming or download) of FOX Network Primetime Shows sent to me?

  Answer

  FOX does indeed have an on-line place to go to see some free streaming episodes of some of your favorite FOX shows (go to fox.com and click on WATCH FULL EPISODES). You can access free streaming of previously-aired episodes from FOX's returning hits and new primetime series including BONES, FRINGE and HOUSE, as well as others, for a limited time.

  Most FOX Network shows are posted online within 24 hours (with Authentication - see FAQ #1) and 8 days after (for everyone else) after airing on the FOX Network. Exceptions: AMERICAN IDOL is never posted - due to music rights issues.

  Note that episodes remain posted for free streaming at fox.com for a VERY limited time - due to the latest contracts with the various guilds. So don't wait too long to watch it online if you missed it on your TV.

  You can also PAY for downloads at many various sites, including i-tunes, Amazon.com, AOL, CinemaNow, Direct2Drive and WalMart.

  The FOX Network does not directly send out VHS tapes, DVDs or electronic copies of any of shows, specials or movies that currently air on the Network to individuals, but you may be able to catch a re-run or buy an earlier season of your favorite show on VHS or DVD from an online store or at your local retailer.

  You could find a co-worker, friend, family or neighbor who may have made an analog tape or a digital copy (on a DVD or DVR) of the show off-the-air so they could watch it later. You could watch it with them (go on, invite yourself over!) or maybe they will let you borrow their tape or DVD if you promise to return it! Programs that have been recorded off the air cannot be sold or rented or forwarded to you via the internet without authorization from their copyright owner, so don't be fooled if someone offers to sell or rent you a copy they've made - it's an illegal transaction.

• How do I audition for AMERICAN IDOL, SO YOU THINK YOU CAN DANCE, THE X-FACTOR, HELL'S KITCHEN other reality shows?

  Answer

  The AMERICAN IDOL 2012 Season #11 Auditions will begin again in the summer of 2011. That Season will premiere in JANUARY 2012. Check back (at www.americanidol.com) as Summer 2011 approaches (Auditions usually take place in July and/or August) for the next audition information. ALL information will be updated at www.americanidol.com - in the Summer each year (not before).

  Auditions for SO YOU THINK YOU CAN DANCE are currently ongoing and THE X-FACTOR auditions will be starting soon - check the show's sites at fox.com for further information.

  As for all other REALITY Casting and Auditions:
  When a reality show is ready to accept applications and auditions, the information will be posted on fox.com (scroll down to the bottom of the fox.com main page and click on CASTING). Or go to that specific show's webpage (if there is one) through fox.com (click on SHOWS, then click on the show you are looking for) and casting/audition information may be available on that show's main webpage.

  If a show is NOT ready to cast, information will not be posted - until they ARE ready to cast

• I have written a script for my favorite FOX show. Where can I send it?

  Answer

  (this answer is the same for scripted (aka Comedy or Drama) AS WELL AS reality shows AS WELL AS ideas) - Keep on writing.....the more you write the better you will get !!

  But....

  Do not send in scripts or ideas to FOX or to the show unless it is through an ACCREDITED AGENT. ALL unsolicited ideas and scripts are left unopened and are THROWN AWAY. This is for YOUR protection.

  You can get a list of agents who are willing to look at new writers from the Writers Guild of America West (located in LA - do a websearch).

• How can I get tickets to a taping of my favorite FOX Network Primetime Show?

  Answer

  Just an FYI: Dramas are closed sets and do not allow audiences to view while filming.

  SITCOMS have and want audiences. When you have locked down your plans to visit the Los Angeles area, call some of the numbers below for tickets of your favorite sitcoms that are taping at that particular time.

  Audiences Unlimited at 1-818-753-3470 / website at: www.tvtickets.com On Camera Audiences at 1-818-295-2700 / website at: ocatv.com
  Hollywood Tickets website at: Hollywoodtickets.com
  1iota Tickets at 1-866-546-6984 / website at: 1iota.com

• What is FOX Network Primetime's mailing address?

  Answer

  Write to:
  FOX Broadcasting Co.
  P.O. Box 900
  Beverly Hills, CA 90213

  For questions on full-time jobs or internship positions available at the FOX Network:
  Write to:
  FOX Broadcasting Co.
  Personnel Dept.
  P.O. Box 900
  Beverly Hills, CA 90213
  Job Hotline: 1-310-369-5755
  Or go to fox.com - scroll down to the bottom of the page and and click on JOBS.

• How do I call/write/E-mail my local FOX Network Affiliate?

  Answer

  For your LOCAL FOX Affiliate info, go to the FOX Website main webpage at fox.com. Scroll to the bottom of the page and click on the LOCAL STATIONS for your LOCAL STATION's Paper Mail address, Phone Number and/or E-Mail address (if applicable). I cannot guarantee they have an E-mail address, but it is a good place to start with your comment/question.

• Can I buy merchandise from my favorite FOX Network Primetime Show?

  Answer

  Go to the FOX Website main webpage at fox.com. Scroll to the bottom of the page and click on STORE to find what they have to offer.

• What can I do to fix my "sound" problem on certain FOX shows? I'm only hearing background music... / or / I'm only hearing the show in Spanish... / or / I'm hearing a narration description over my show...

  Answer

  The audio input on your TV is probably not set correctly. Your audio channel is probably set on SAP instead of STEREO or MAIN. We provide a service to the entire country with a Second Audio Program (SAP) which offers shows in SPANISH as well as VIDEO DESCRIPTIONS FOR THE BLIND. Soon all shows will have this service (like Closed Captioning).

  Your TV has probably been on the wrong audio channel all along. Most shows and ads have not yet provided this service yet so you haven't noticed the problem before.

  Go to your TV remote and push the AUDIO INPUT button -or- to the MENU button and then the AUDIO INPUT button. Change your Audio Channel to STEREO or MAIN. You should now hear English again and/or you won't hear those narrations again!!!

  This will also likely resolve the problem of hearing background sounds & music louder than dialog.

• Why do there seem to be so many more repeats these days during the "Regular" Season?

  Answer

  There aren't really more repeats/preempts than any other show from any network. It just seems that way.

  Let's do the math together: The TV Season lasts from mid September through mid May. This is approx. 36 37 weeks long. Most hit shows make about 22 new episodes each year.

  22 episodes in a 36 week "Season" means that we MUST AIR approx. 14 repeats/preempts WITHIN THE SEASON. This has always been the case and will continue to be so. We always try to find well rested repeats to run, if at all possible. We have also recently experimented with taking a show off the schedule for a month or two, so we can run a long string of originals upon its return.

  Also keep in mind that most dramas take 8 10 working days to shoot ONE episode plus approx. 30 days for effects & post production PER EPISODE. So we need to give most shows a breather now & then - its takes about 44-45 weeks just to shoot 22 episodes + holidays off - and there is little to no additional time to make more episodes.

• Why can’t I watch new episodes of FOX shows online the next day anymore?

  Answer

  ANSWER: 
  Next-day access to new full episodes on FOX.com is only available through participating TV providers.  Users must sign-in with a participating TV provider in order to watch new episodes the day after they air.  MOST new episodes will become available to those not signing into their TV provider 8 days after the original airdate (exceptions: SO YOU THINK YOU CAN DANCE-30 days after air, AMERICAN IDOL-never posted online).   If you don’t see your TV provider please check back soon. We are working hard to add more TV providers and hope to announce additional partners soon.   If you would like to provide feedback or be notified when your cable or satellite provider is added to our service, please submit your information here:  http://www.fox.com/watchnewepisodes/.

• Do I have to register with Fox to watch full episodes?

  Answer

  No. You can connect to your TV provider without having a Fox account. However, we do recommend creating a Fox account to receive the full benefits of what Fox.com has to offer.

• Why isn't my cable or satellite TV provider listed?

  Answer

  We will continue to add providers. In the meantime, see which providers offer new FOX full episodes.

• I have a TV provider but they aren't listed. Now what?

  Answer

  Participating cable and satellite providers offer next day availability of new FOX episodes On Demand. Look for the TV On Demand menu on your television.

• What is a "TV provider"?

  Answer

  "TV provider" refers to a cable, satellite or telco (telephone company) that provides TV programming to your home as a paid service.

• How often do I need to log in?

  Answer

  Once activated, your session is valid for 30 days. This is determined by each individual TV provider, so the term may vary.

Welcome to the Fox Broadcasting Company (U.S.) Primetime Website!

ASKFOX

In order for us to quickly help you, would you be so kind as to email us with the following additional details:

Your City:
Your Fox Station:
Your Zip Code:
Actual Channel Tuned to:
Cable or Satellite or Antenna?:
--If cable or satellite, your provider?
Type of Set Top Box Used (Name and Model if available):
Are there other times when the problem happens (like during another show or during local news)?:

 Above is a list of our most FREQUENTLY ASKED QUESTIONS. PLEASE check through these questions FIRST to see if your question is answered.

If you have a question that is not listed above or you simply want to comment on your favorite shows - we would love to hear from you.  Write to us at ASKFOX

If you have a 20TH CENTURY FOX THEATRICAL, KIDS PROGRAMMING, FOX SPORTS, FOX NEWS, fX CABLE, FOX INTERNATIONAL or 20TH TELEVISION (Production Company) question, PLEASE do NOT write to us at ASKFOX which is solely for the FOX BROADCASTING Network's U.S. PRIMETIME Schedule.